We work with businesses in many different sectors. Typically our clients have between 10 and 100 computer users. For them, IT is business-critical and they need a trusted partner for their outsourced IT support.
Reliability is top of their IT agenda. The computer network has to work effectively because without it business stops. Key to this is server reliability, planned replacement as equipment ages, and a rapid service desk response when they need it.
Ability to budget is also important. EJMTECH clients are increasingly opting for fixed-cost IT support and security solutions so they know exactly what their IT costs for the year will be. They can budget effectively and they know that their supplier has a strong incentive to make their IT as reliable as possible.